Comprehensive Legal Knowledge

Understand the legal requirements and standards surrounding assistance animals to ensure compliance and inclusivity.

Empower HR and Managers

Equip HR and managers with the tools to create supportive environments and handle interactions with assistance animals and their handlers professionally.

Promote Inclusivity

Learn how to foster an inclusive workplace that respects individuals with disabilities and accommodates their needs effectively.

About the Course

Join our Assistance Animal Course designed for HR professionals, managers, and businesses to gain a deep understanding of legal requirements, roles, and standards related to assistance animals. Learn how to create inclusive environments and provide effective support to individuals with disabilities. By enrolling, you'll become competent in handling assistance animals and their handlers with professionalism and empathy.

Meet Your Instructor

Hi, I'm Aron, your guide in mastering the world of assistance animals. With years of experience in [relevant field], I'm passionate about empowering HR professionals, managers, and businesses to navigate the legal landscape and create inclusive workplaces. Join me on this journey to enhance your skills and make a positive impact in the lives of individuals with disabilities.

Course Curriculum

9 Chapters · 67 Lessons

  1. 1

    Module 1: Introduction

    1. (Included in full purchase)

      What you will learn

    2. (Included in full purchase)

      Introduction to Assistance Animals in the Workplace.

    3. (Included in full purchase)

      Purpose of the Manual

    4. (Included in full purchase)

      Commitment to Inclusion

    5. (Included in full purchase)

      Module 1 Test Questions

  2. 2

    Module 2 Legal Framework

    1. (Included in full purchase)

      Module 2 Legal Framework

    2. (Included in full purchase)

      The Disability Discrimination Act 1992 (DDA)

    3. (Included in full purchase)

      How State and Territory Laws Work With the DDA

    4. (Included in full purchase)

      Responsibilities of Managers and Businesses

    5. (Included in full purchase)

      Practical Examples for Managers

    6. (Included in full purchase)

      Penalties for Non-Compliance

    7. (Included in full purchase)

      Key Takeaways for Managers

    8. (Included in full purchase)

      Module 2 Test Questions

  3. 3

    Module 3: Employee Rights and Responsibilities

    1. (Included in full purchase)

      Employee Rights and Responsibilities

    2. (Included in full purchase)

      Employee Rights Under the Disability Discrimination Act 1992 (DDA)

    3. (Included in full purchase)

      Responsibilities of Employees Using Assistance Animals

    4. (Included in full purchase)

      Balancing Rights and Responsibilities in the Workplace

    5. (Included in full purchase)

      Common Misconceptions

    6. (Included in full purchase)

      Practical Guidelines for Managers

    7. (Included in full purchase)

      Relevant Legislation and Guidance

    8. (Included in full purchase)

      Key Takeaways

    9. (Included in full purchase)

      Module 3: Test Questions

  4. 4

    Module 4: Employer and HR Obligations

    1. (Included in full purchase)

      Employer and HR Obligations

    2. (Included in full purchase)

      Understanding Your Legal Obligations

    3. (Included in full purchase)

      Developing Inclusive Workplace Policies

    4. (Included in full purchase)

      Handling Staff and Customer Concerns

    5. (Included in full purchase)

      Training and Education for Staff

    6. (Included in full purchase)

      Benefits of Inclusion for Your Workplace

    7. (Included in full purchase)

      Penalties for Non-Compliance

    8. (Included in full purchase)

      Key Takeaways

    9. (Included in full purchase)

      Module 4 Test Quiz

  5. 5

    Module 5: Workplace Integration of Assistance Animals

    1. (Included in full purchase)

      Workplace Integration of Assistance Animals

    2. (Included in full purchase)

      Best Practices for Workplace Integration

    3. (Included in full purchase)

      Addressing Common Challenges

    4. (Included in full purchase)

      Building an Inclusive Workplace Culture

    5. (Included in full purchase)

      Legal Compliance and Continuous Improvement

    6. (Included in full purchase)

      Key Takeaways

    7. (Included in full purchase)

      Module 5 Test Quiz

  6. 6

    Module 6: Customer Interactions and Public Access with Assistance Animals

    1. (Included in full purchase)

      Customer Interactions and Public Access with Assistance Animals

    2. (Included in full purchase)

      Legal Obligations for Public Access

    3. (Included in full purchase)

      Handling Customer Complaints and Objections

    4. (Included in full purchase)

      Training Staff to Support Customers with Assistance Animals

    5. (Included in full purchase)

      Creating a Positive Experience for Customers with Assistance Animals

    6. (Included in full purchase)

      Key Takeaways

    7. (Included in full purchase)

      Module 6 Test Questions

  7. 7

    Module 7: Workplace Health and Safety Considerations for Assistance Animals

    1. (Included in full purchase)

      Workplace Health and Safety Considerations for Assistance Animals

    2. (Included in full purchase)

      The Importance of WHS for Assistance Animals

    3. (Included in full purchase)

      Identifying and Mitigating Risks

    4. (Included in full purchase)

      Creating a Safe and Accessible Workplace

    5. (Included in full purchase)

      Involving Employees and Experts

    6. (Included in full purchase)

      Key Takeaways

    7. (Included in full purchase)

      Module 7: Test Questions

  8. 8

    Module 8: Handling Complaints and Dispute Resolution

    1. (Included in full purchase)

      Handling Complaints and Dispute Resolution

    2. (Included in full purchase)

      Common Sources of Complaints and Disputes

    3. (Included in full purchase)

      Strategies for Addressing Complaints

    4. (Included in full purchase)

      Resolving Disputes Effectively

    5. (Included in full purchase)

      Preventative Measures for Avoiding Complaints

    6. (Included in full purchase)

      Key Takeaways

    7. (Included in full purchase)

      Module 8 Test Questions

  9. 9

    Module 9: Monitoring and Compliance

    1. (Included in full purchase)

      Monitoring and Compliance

    2. (Included in full purchase)

      Why Monitoring and Compliance Are Critical

    3. (Included in full purchase)

      Establishing Monitoring Systems

    4. (Included in full purchase)

      Ensuring Accountability

    5. (Included in full purchase)

      Continuous Improvement

    6. (Included in full purchase)

      Key Takeaways

    7. (Included in full purchase)

      Module 9 Test Quiz

    8. (Included in full purchase)

      Congratulations!

Ready to Transform Your Workplace?

Enroll now and equip yourself with the knowledge and skills to create a supportive environment for individuals with disabilities.

$250.00

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